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Dealing with Difficult People
Having to deal with people who are constantly negative and difficult can become very stressful. It can have a stressful effect on your personal wellbeing. It’s important to try and deal with difficult people because if unaddressed, the situation can often get worse. Persistent difficulty can also result in conflict, which could have serious consequences.
There are a variety of methods you can use to help deal with this situation. You could try and resolve the issue, whether it’s formally or informally, as clearing the air can have a positive effect on your relationship with someone. Communication and counseling skills can ensure a peaceful workplace; listening, understanding and building positive relationships. There will be support at the workplace, so if the example methods aren’t working consult a colleague, an appropriate line manager or even your Human Resources department.
A number of websites are available to read and browse by clicking below:
A number of publications are available to read and download by clicking below: